CHINA EASTERN
AIRLINES CORPORATION LIMITED
- LONDON OFFICE CARGO WEB SITE
Terms Of Use
READ CAREFULLY BEFORE ACCESSING OR USING
THIS WEB SITE
We, China Eastern Airlines co.,Ltd. maintain
the web pages situated at
http://www.chinaeastern.co.uk (the "Web
Site") for informational purposes and to
enable you to access some of our cargo
related services. Please read this Terms Of
Use carefully before using the Web Site.
Access to the Web Site is subject to the
terms and conditions set out below. Your use
of the Web Site signifies your acceptance of
this Terms Of Use. If you do not agree to
comply with this Terms Of Use, please do not
use the Web Site.
1. Trademarks and Copyrights
1.1 Unless otherwise indicated, we either
own the intellectual property rights in the
text, images, audio/video clips, and other
content that is made available to you on
this Web Site (the "Materials"), or
have obtained the permission of the owner of
the intellectual property to use the
Materials on the Web Site.
1.2 We grant you a limited licence to
display on your computer, print, download,
and use the Materials for your own internal
business or personal purposes, provided
that:
- you agree that we are not liable for
any liability you incur as a result of
using this limited licence;
- you do not modify, reverse engineer
or de-compile any part of the Materials;
- you include with and display on any
copy of the Materials the associated
copyright notice and this limited
licence.
1.3 No other use is permitted without our
express written permission. Nothing in this
notice confers any right to any other
content provided on the Web Site.
2. Disclaimer
2.1 Materials provided on the Web Site are
provided "as is" without warranty of any
kind, either expressed or implied, including
without limitation warranties of
merchantability, fitness for a particular
purpose, and non-infringement. We
specifically do not make any warranty or
representation as to the accuracy or
completeness of any Materials, or that the
operation of the Web Site will be
uninterrupted or error free or that the Web
Site will be free from any viruses, trojans,
worms or any other electronic anomalies. We
periodically add, delete, change, improve,
or update the Materials without notice.
Under no circumstances shall we be liable
for any loss, damage, liability or expense
incurred or suffered which is claimed to
have resulted from the use of the Web Site
including, without limitation, any fault,
error, omission, interruption or delay with
respect thereto. Use of the Web Site is at
your sole risk. Save as specifically
provided below in relation to the Secured
e-Services, under no circumstances
including, but not limited to, negligence,
shall we or our staff be liable for any
direct, indirect, incidental, special or
consequential damages, even if we have been
advised of the possibility of such damages.
2.2 You specifically acknowledge and agree
that we are not liable for any conduct of
any user of the Web Site.
2.3 As a condition of use of the Web Site,
you agree to indemnify us from and against
any and all actions, claims, losses,
damages, liabilities and expenses arising
out of your use of this Web Site, including
without limitation any claims alleging facts
that if true would constitute a breach by
you of this Terms Of Use. If you are
dissatisfied with any material on the Web
Site or with any part of this Terms Of Use,
your sole and exclusive remedy is to
discontinue using the Web Site.
2.4 Some of the links on the Web Site may
lead to resources outside of the Web Site.
The linked sites are not under our control
and we have not reviewed or investigated in
any way the information at such linked
sites. We make no representation or warranty
as to the contents of any linked site or any
link contained in a linked site. We provide
these links only as a convenience, and the
inclusion of any link does not imply
endorsement, representation or warranty by
us.
2.5 The Web Site may contain advertisements
by third parties. Unless otherwise
specifically stated on the Web Site, we do
not endorse or make any representation
regarding the liability, quality or accuracy
of any products or services featured in, or
linked to any advertisement that appears on
the Web Site.
2.6 You should not assume that the Materials
are complete or up-to-date. We are not
obliged to periodically or otherwise update
the Materials, however regular reviews of
the Materials for content and relevance will
be conducted.
2.7 Communications made through the
electronic mail and/or messaging
capabilities of the Web Site shall in no way
be deemed to constitute legal notice to or
from us or any of our employees or
representatives.
3. Cookies
We currently use "cookies" on the Web Site.
Our cookies tag each visitor's browser with
a random, unique number. The cookie simply
assigns a number and does not collect or
disclose any personal information about the
person using the browser. By noting where
these uniquely numbered browsers go on the
Web Site, we can provide content tailored to
your particular requirements and can study
traffic patterns and improve the Web Site.
4. The Online Services
4.1 This Web Site, in addition to the
provision of general information, may enable
you to access some or all of the following
cargo related services (the "Online
Services"):
(a) A facility to enable the booking of your
cargo shipments with us online ("Bookings");
(b) A facility to enable you to view your
allotment status and book shipments under
your allotments online ("Allotments");
(c) A facility to enable you to view our
cargo flight schedule and to plan the route
of your shipment based on flight schedules ("Flight
Planner");
(d) A facility to display flight arrival and
departure information ("Arrivals and
Departures");
(e) A facility for the tracking and tracing
of shipments already made ("Track &
Trace"); and
(f) A facility for the storage of your
shipment information ("Shipment Log-Book").
We may from time to time, in our absolute
discretion, provide that any or all of the
Online Services (the "Secured Online
Services") shall be secured so that
access shall only be allowed to our
registered users in possession of a valid
username and password.
4.2 We reserve the right to add additional
Online Services, or delete any of the Online
Services provided, without notice to you.
4.3 You may, in certain circumstances, be
issued with, or be invited to select, a
username and a password in order to enable
you to access some or all of the Secured
Online Services. In such case:
(a) You shall ensure that all information
provided to us in connection with your
registration for a username and password is
accurate, and shall notify us in the event
of any change. You agree that we shall not
be liable for any loss caused as a result of
any inaccuracy in the information provided
to us.
(b) You agree to keep the password secure at
all times and take steps to prevent
unauthorised use of it and your username.
(c) You shall not attempt to access any part
of the Secured Online Services for which you
have not been specifically granted
permission and to inform us if you gain any
such access, whether inadvertently or
otherwise.
(d) You shall immediately notify us in the
event that your password becomes known to
any unauthorised user, or you suspect that
your security has been compromised and shall
comply with any reasonable directions we
make concerning the restoring of security.
(e) We shall have the right to refuse or, at
any time to revoke your access to any
secured part of the Web Site.
(f) Although we use security systems to
protect the Secured Online Services, no
server is completely safe from unauthorised
access. We are not liable for any breach of
security unless caused by our own negligence
or wilful default.
4.4 You shall only use the Online Services
for your legitimate personal or business
purposes and subject to the conditions
herein as well as any other applicable terms
and conditions relevant to the service. In
particular, but without limitation to the
generality of the foregoing:
(a) The Track & Trace service may only be
used for the purpose of tracking shipments
tendered by you for delivery or tendered by
others for delivery to you. You warrant that
you are in lawful possession of each Air
Waybill number you enter into Track & Trace.
(b) The Bookings service, the Flight
Planner, and parts of the Allotments service
may be used for the purpose of booking and
reserving shipments. You warrant that you
are in lawful possession of each Air Waybill
number you enter into the Bookings or
Allotments service.
(c) We shall not be liable for any loss
caused as a result of any innaccuracy in the
information provided to us by you in
connection with the use of any Online
Services.
4.5 We reserve the absolute right to reject
any application for a username and password,
or any booking, allotment, or reservation
without providing any reason for such
rejection.
5. Amendments
5.1 We may revise this Terms Of Use and/or
introduce additional terms and conditions at
any time and from time to time.
5.2 We reserve our exclusive right in our
sole discretion to alter, limit or
discontinue the Web Site or any of the
Materials in any respect.
6. No Waiver
No act, delay or omission by us shall affect
our right, powers and remedies under this
Terms Of Use or any further or other
exercise of such rights, powers or remedies.
The rights and remedies under this Terms Of
Use are cumulative and not exclusive of the
rights and remedies provided by law.
7. Severance
If any provision of this Terms Of Use is not
or ceases to be legally binding and
enforceable it will not affect the legality,
binding effect or enforceability of any
other provision.
8. Access to the Web Site
We reserve the right to deny in our sole
discretion any user access to the Web Site
or any portion thereof without notice.
9. Applicable Law and Jurisdiction
This Terms Of Use shall be governed by and
construed in accordance with the English
laws.
Contacting Us
If you have any questions about this Terms
Of Use, our practices in relation to the Web
Site, or your dealings with the Web Site,
please send email to the following address:
cargo@chinaeastern.co.uk
These terms and conditions may be
translated into other languages but the
Chinese version shall prevail at all time.
Privacy Information
General
Our collection of your personal
information in this case is for the
reasons set out below and we aim to
process and hold such information on
the basis of the guidelines and
principles set out in this statement
and in our overriding Privacy Policy
which applies generally to
information held by us. |
Manner of Collection
We primarily collect personal
information directly by requesting
that you complete forms, which may
include registration forms and
booking forms.
In addition, some information may be
gathered through the use of
“cookies”. Cookies are small bits of
information that are, on an
instruction from a website,
automatically stored on a persons
web browser in their computer. A
cookie can be retrieved by that
website and used to personalise the
website content. If you wish to
prevent access to cookies by any
website you may do so by changing
the relevant setting on your
browser, however, this may prevent
the proper functioning of certain
parts of the website.
We may also collect information
regarding your IP address, browser
type, domain name and access time.
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Type of Information
We request different categories
of personal information in various
parts of our website, depending on
the requirements of the services
offered. The categories of personal
information we collect may include
your name, title, position, address,
telephone number (including mobile
and fax numbers) and email address.
The personal information may also
relate to other persons relevant to
the services you have requested.
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Our Use of Your
Information
We will process the collected
information to provide certain cargo
related services to you in
accordance with the stated purpose
of this website. In addition, we may
use the collected information for
our statistical research and
analysis, and for the marketing of
our products and services (unless
you choose by contacting us at any
later date, not to receive any
marketing communications). |
Our Disclosure of Your
Information
We value all personal information
received by us and do our best to
maintain its privacy. Except as
stated below or with your prior
consent or as required by law, we
will not transfer or disclose your
personal information to any third
party:-
(1) any personnel, agent, adviser,
auditor, contractor or service
provider who provides services or
advice to us in connection with our
operations insofar as required to
enable us to provide, or assist us
in providing, the services you have
requested;
(2) unless you have chosen not to
receive marketing communications,
our marketing communications and
operations partners with whom we
share information for the purpose of
providing you with special offers
and information;
(3) any person under a duty of
confidentiality to us; and
(4) any person to whom we are
required to make disclosure under
any law applicable in or outside
Hong Kong. |
Security
We will use such secured
encryption systems as are
appropriate for the collection of
your personal information over the
Internet, based on the type of
information being collected.
Unfortunately these security
measures are not 100% secure and it
is possible that others may
intercept the information you are
sending.
We will also take such steps as are
appropriate to ensure the security
of that information while it is held
by us. This will include password
protection and other electronic
security methods as well as physical
security methods, where appropriate,
to help ensure that the information
can only be accessed by our
authorized employees, which
employees shall be made aware of the
terms of this statement and our
duties to you under it. |
Data Access and
Correction
You are entitled to access
personally identifiable information
we hold about you and if applicable
to correct or update it. You also
have the right to request details of
our personal data privacy policy and
the type of personal data we hold.
If you wish to exercise any such
right, please send an e-mail to
cargo@chinaeastern.co.uk
or write to:
China Eastern Airlines Corporation
Limited
Cargo Service London
Building 558, Shoreham Road West,
Heathrow Airport
Hounslow TW6 3RN
United Kingdom
We have the right to charge a
reasonable fee for processing a data
access request. |
| These
terms and conditions may be
translated into other languages but
the Chinese version shall prevail at
all time. |
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